We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15) |
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4 Stars (2) |
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Leave a Review
Quite worthy. Flac + aptx rules.
Very fast shipping
I take the second time. all work well. the previous worked somewhere in 2.5
Very good earphones for June are geld.2 ordered 13 June in house. Buy!!!
Thank You
Not the first time i take everything works fine.
Thank you store!!! Everything is very quickly and qualitatively delivered!!! Only 5 stars for the goods and shop, everyone will advise to buy only from you ....!!!
Headphones with aptx protocol. Play well. But by themselves are not very convenient. The lace is quite firm and when the clothes hang in the ears. With active movement, the headphones fall out.
Excellent Headphones
Headphones are very good i order not the first and not the last time... work stably .. the battery is kept 5 hours for 70%. Sound. Communication does not lose .. Cover as a gift. Thank you.
Good product, thank for shipping ,I thought it’s bogus,but product delivered is genuine, bass 4/5,sound output4/5,clarity 4/5, value for money
I ordered the second, a friend. Play loud clean. Enough for a day.
Headphones are very comfortable good sound excellent .. battery 5 .. 6 hours. Received a gift case for headphones. Thank you.
Excellent headphones. I buy this company 5 times. Quality is always excellent
Really satisfied with these headphones. Sound quality is good, nice controls (volume up/down, next/prev track, accept phonecall, etc). The only "downside" is that I can't hear anything else, so I cannot use them in traffic or in the office.
good good good
Very fast shipping