We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15) |
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Leave a Review
Everything came intact and safe paper box was crumpled but this is a trifle thanks)
Fast delivery, the quality of the package and the goods is excellent. Music is played smartly. Seller recommend!!!
Delivery for two weeks. Came to zero discharged. And so everything is fine.
The sound is very good, the ears hold perfectly.
Headphones are excellent, i buy them for the second time, first myself, now as a gift. Delivery is fast. The sound is great. Sit and hold in the ears well. Thanks to the store.
12 days to lipetsk. for its price normally sound. the box is a little wrinkled, but not critical. let's see how much is enough.
Sent very quickly and also quickly delivered to murmansk. Sound quality is more than good. Purchase satisfied))
Come very quickly! I am satisfied with the quality of the headphones and the fact that they are easy to connect to the phone on intuitive thinking. Included were two headphones and a charging cord
Works well, the sound quality is excellent, works both separately and together!
I got 13 days to the post office, everything is fine, at first i could not pair, then read the instruction and could))
Merci beaucoup pour la commande
When listening to music, both headphones work, when talking-one. Such a design. The order came quickly, the track was tracked. The store quickly contacts. Thank you!
Headphones are good, the pairing is not quite clear, but as it turned out it was necessary to include them at the same time, and how they will say the horse all plays with a bang)
Cool headphones. Delivery is fast. I bought my daughter (11 years old) she really liked it.
Package packed well. Headphones came without any damage. Shipment is tracked. Headphones are really good.
Excellent headphones. The store quickly sent the goods. Went to the perm region 15 days. I'll order again.